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DMC & Ground Services
About

DMC & Ground Services

Trusted destination management across East Africa

Your Trusted DMC and Ground Handling Partner in Kenya

Exceptional African journeys do not happen by accident. Behind every seamless safari, private expedition, corporate incentive, family adventure or luxury stay is a team that understands the destination in detail: the roads, seasons, airstrips, properties, guides, local communities, conservation areas and the hidden places that make each itinerary memorable.

With more than 25 years of destination expertise, we provide professional Destination Management Company services and reliable ground handling in Kenya, supported by trusted local partners across Tanzania, Uganda, Rwanda and Southern Africa. From arrival to departure, we manage the operational details so travel advisors, tour operators and travel designers can focus on their clients. We support overseas travel agencies, tour operators and corporate clients with reliable, well-coordinated operations on the ground.

What we offer

  1. Itinerary design and pricing for partners
  2. VIP Meet-and-assist airport services
  3. Private airport transfers in smart Vans with aircon
  4. Hotel, lodge and camp bookings across our destinations
  5. Park and conservancy permits, including gorilla trekking permits
  6. Private 4×4 vehicles with experienced safari guides
  7. Domestic flight coordination (scheduled shared flights and Private charters)
  8. Conference, MICE and group logistics
  9. Professional Private Safari Guides for bespoke private journeys

Why partner with us

We bring over 25+ years of operational experience in East Africa and beyond with strong relationships across the industry. Our team handles every layer of the journey, seamlessly, professionally, and with care for the guests we host on your behalf.

25+ Years of Combined Safari Expertise

Experience matters when managing journeys across Africa. For more than 25 years, we have built strong relationships with trusted suppliers, professional driver-guides, safari specialists, lodges, camps, aviation partners and local operators. This network allows us to design, coordinate and support itineraries with confidence, accuracy and care.

Our knowledge goes beyond destination highlights. We understand route planning, seasonal conditions, park logistics, domestic flight connections, guest comfort, emergency response, special requests and the small details that make a journey run smoothly.

A Safe, Comfortable Fleet You Can Trust

Your guests’ experience begins the moment they step into a vehicle. Our smart, comfortable vans are operated by experienced, courteous drivers who understand that excellent service is about much more than getting from one place to another.

Our vehicles are fully insured, regularly serviced and carefully maintained to support safe, reliable and comfortable travel throughout Kenya. From airport arrivals to safari routes and lodge transfers, we prioritise punctuality, cleanliness, professionalism and guest comfort.

KPSGA Safari Guide Network

We are proud to work with members of the Kenya Professional Safari Guides Association (KPSGA), connecting guests with knowledgeable safari professionals who bring Africa’s wildlife, landscapes, ecosystems and cultures to life.

The right guide can transform a safari from a simple game drive into a meaningful experience. From tracking wildlife to interpreting behaviour, landscapes and conservation stories, our guide network helps deliver richer, more memorable journeys.

24/7 On-Ground Support

Africa does not operate on office hours, and neither do we. Our team provides 24/7 on-ground support to give you and your clients peace of mind throughout the journey. You do not have to worry about what is happening on the ground. We do. When plans change, our local knowledge and relationships allow us to respond quickly, solve problems and keep the journey moving smoothly.

Whether there is a flight delay, a last-minute itinerary change, a special request or an unexpected situation, we remain available and responsive. When your guests need us, we are there.

Who we work with

We handle the ground so you can concentrate on your client.

International tour operators

White-label ground handling across Kenya, Tanzania, Rwanda and Uganda, run to your brand standards.

Travel advisors

Itineraries, costings and camp availability prepared so you can present and sell without the legwork.

Luxury travel agencies

Direct relationships with the camps and lodges your clients expect, including space that is hard to hold.

Corporate and incentive groups

Conference add-ons, incentive travel and group logistics handled end to end.

Specialist safari operators

Photographic, walking, family and conservation-led itineraries built with the right guides.

Begin

Ready when you are.

Tell us about the itinerary you need. Costed options back within 24 hours.

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